Reviews from Real Customers

Reviews from real customers are one of the best ways to understand what makes Glenn’s Auto Service different. Drivers in Downey consistently mention honest communication, clear explanations, friendly service, and repairs they can trust. Whether customers visit for routine maintenance, diagnostics, or larger auto repair needs, our team focuses on making the process simple, transparent, and stress-free. If you are looking for an experienced auto mechanic who takes the time to explain what your vehicle needs and what can wait, our reviews reflect the same promise we bring to every appointment: dependable service, straightforward guidance, and care that helps you drive with confidence.

5

Jason and his team were very knowledgeable and honest with my trucks much needed repairs. I will be coming back for suggestive repairs.

Thank you Yesi for the 5-star review! We're delighted to hear that you had a positive experience with Jason and our team. We look forward to assisting you with any suggested repairs and ensuring your truck is in top shape. See you next time!

- Glenn's Auto Service
5

Thank you for taking the time to leave us a 5-star rating, Herbert! We are thrilled to hear that you had a great experience with our company. If there is anything else we can do for you, please don't hesitate to reach out.

- Glenn's Auto Service
5

We live in the Antelope Valley but decided to bring our vehicle for repair at Glenns Auto Service because of our positive experience with Jason last year. Last year we were shopping around to purchase a car for our grandson. We found one but wanted it inspected by a Triple A-approved mechanic shop. We were referred to Glenns and Jason was very helpful. In fact he saved us from purchasing a lemon, much to the chagrin of the seller. Because of the excellent customer service, trust was developed and we decided to keep Glenns in mind for future repairs of our own vehicles. Last month when our truck needed repair, we decided to bring it to Glenns. Jason clearly explained what needed to be done. We didnt feel pressured and in the end, accepted all his recommendations. It was also convenient that we were given a loaner car while the truck was being repaired. Overall we are pleased with the work done on our truck. We plan on returning to Glenns in the future.

Dear Raja and Margaret, thank you for your loyalty and for choosing us again! It's great to hear that Jason provided excellent service and helped you make informed decisions. We're glad you found our loaner car convenient. We appreciate your kind words and look forward to serving you in the future!

- Glenn's Auto Service
5

Thank you for the 5-star rating, Andy! It's great to hear that you had an amazing experience with us. If there's anything else we can do to make your experience even better, please let us know!

- Glenn's Auto Service
5

Mike is an exceptional technician and a great guy to take care of your car. He looks at how he can best serve your needs above and beyond what the car needs. He looks at what would be a solution that will help you further down the road not just a quick fix right now. You choose how to proceed. I’ve been had 2 different services there and left very happy both times. Knows his stuff and knows how to take care of people, not just their cars. Everyone there is professional and great to deal with.

Omar, thank you for your fantastic review! We're thrilled to hear that you had a great experience with Mike. We take pride in providing excellent service and going above and beyond for our customers. We'll make sure to pass along your kind words to the rest of the team. We look forward to serving you again in the future.

- Glenn's Auto Service
5

Great communication and explanation of what was needed for my car, was very understanding and worked with helping me prioritize what was needed first and provided timeline on the next needs. I see comments of them being a little pricy but I believe you get what you pay for and they are definitely worth what you pay for. I found my reliable mechanic!

Thank you Cynthia for the kind words. We strive provide great customer service as well as explain just what your car needs and why. Our communication is a top priority and we make sure you understand what needs to be done in a way that is easy to follow. At the end of the day, your satisfaction is what we aim for. Thank you for your trust.

- Glenn's Auto Service
5

Took my car for an inspection to see what else it needs done and Jason was very straight forward and helpful during the conversation before and after the estimate. They were very thorough and made a list of items based on importance to fix my car. Gave me ranges in price depending on what i wanted done. Came back to pick up my car, it was done ahead of time with the water pump and serpentine belt changed. They took great care of it and fixed the problems I paid for. Mike was very nice and helpful as well. I will be returning to this shop.

Thank you for taking the time to write such a wonderful review, Robert ! We are pleased to know that you had a positive experience with us, from the initial conversation to picking up your car. We pride ourselves on providing transparent and thorough service. We look forward to welcoming you back to our shop in the future. Thank you for choosing us.

- Glenn's Auto Service
5

Good quality work and friendly customer service!

Thank you for your kind words, Richard! We're pleased to hear that you had a positive experience with our team. It's our goal to provide excellent service and high-quality work to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

- Glenn's Auto Service
5

I've taken my older car in to Glenn's for maintenance and repairs a few times over the past several years and am always more than satisfied with the reliability and quality of work done, level of communication, and reasonable prices. I don't feel like I've been worked over or paid for unnecessary repairs. Highly recommend!

Debra, thank you for trusting us with your car over the years and for recommending us! It's great to hear that you've always been satisfied with our service, communication, and pricing. We take pride in providing reliable work and an honest experience. If you ever need anything, don't hesitate to reach out!

- Glenn's Auto Service
5

The guys over at Glens are fantastic. The service was top-notch from start to finish. I showed up about an hour early for my appointment, and they still took care of me without any hassle. Even though it wasnt really a car they typically work on, they went above and beyond and did an incredible job. I was back on the road and headed to the office in no time. Shoutout to Jason and MikeIll definitely be back (hopefully not too soon), and next time itll be with my Ford truck, not the Fisker.

Lonnie, thank you for the five-star review! We appreciate hearing about your positive experience at Glenn's. It's great to know that our team went above and beyond to provide excellent service, even for a car we don't typically work on. We look forward to seeing you again, whether it's with your Ford truck or another vehicle. Drive safely!

- Glenn's Auto Service
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