Reviews from Real Customers

Reviews from real customers are one of the best ways to understand what makes Glenn’s Auto Service different. Drivers in Downey consistently mention honest communication, clear explanations, friendly service, and repairs they can trust. Whether customers visit for routine maintenance, diagnostics, or larger auto repair needs, our team focuses on making the process simple, transparent, and stress-free. If you are looking for an experienced auto mechanic who takes the time to explain what your vehicle needs and what can wait, our reviews reflect the same promise we bring to every appointment: dependable service, straightforward guidance, and care that helps you drive with confidence.

5

I was on a road trip from Washington to LA along the coast. Unfortunately during my drive down I could tell something was wrong and my car was getting no power (despite having it checked before I left). I spoke with Jason at Glenn's and they were able to get my car in immediately when I got into town. The diagnostic was completed before the end of business that day and my car needed a new catalytic converter. I had my estimate the following morning, and my car back the day after that. I really appreciate them accommodating my time constraint as I only had 3 days before I had to start driving back to Washington. The drive back was wonderful and the car ran great!!!

Thank You so much for the Review - We are so HAPPY that we were able to help you out and get you back on the road to your Home in Washington.

- Glenn's Auto Service
5

Thank You for the Stars - We are happy to be here to take care of your Vehicles Needs and keep you safe on the ROAD!!!

- Glenn's Auto Service
5

Thank You - We strive to keep our Customers Safe on the Road!!!

- Glenn's Auto Service
5

This place was amazing. The customer service was very good. I came in as a walk-in and they were able to help me. I am very thankful for their help. Highly recommend.

Thank You Omar - Please don't hesitate to give us a Call for Future Services needed on your Vehicle!!!

- Glenn's Auto Service
5

Thank You for the Stars - Happy Customers are a Number One Priority here at Glenn's Auto Service!!!

- Glenn's Auto Service
5

The thoughtful, professional and kind attendant took great care of the needs of my car with great detail.

Thank You Dave - We strive to keep your Vehicle in Tip Top Shape and Keep you on the ROAD Safely!!!

- Glenn's Auto Service
5

5

Jason and his team were very knowledgeable and honest with my trucks much needed repairs. I will be coming back for suggestive repairs.

Thank you Yesi for the 5-star review! We're delighted to hear that you had a positive experience with Jason and our team. We look forward to assisting you with any suggested repairs and ensuring your truck is in top shape. See you next time!

- Glenn's Auto Service
5

Thank you for taking the time to leave us a 5-star rating, Herbert! We are thrilled to hear that you had a great experience with our company. If there is anything else we can do for you, please don't hesitate to reach out.

- Glenn's Auto Service
5

We live in the Antelope Valley but decided to bring our vehicle for repair at Glenns Auto Service because of our positive experience with Jason last year. Last year we were shopping around to purchase a car for our grandson. We found one but wanted it inspected by a Triple A-approved mechanic shop. We were referred to Glenns and Jason was very helpful. In fact he saved us from purchasing a lemon, much to the chagrin of the seller. Because of the excellent customer service, trust was developed and we decided to keep Glenns in mind for future repairs of our own vehicles. Last month when our truck needed repair, we decided to bring it to Glenns. Jason clearly explained what needed to be done. We didnt feel pressured and in the end, accepted all his recommendations. It was also convenient that we were given a loaner car while the truck was being repaired. Overall we are pleased with the work done on our truck. We plan on returning to Glenns in the future.

Dear Raja and Margaret, thank you for your loyalty and for choosing us again! It's great to hear that Jason provided excellent service and helped you make informed decisions. We're glad you found our loaner car convenient. We appreciate your kind words and look forward to serving you in the future!

- Glenn's Auto Service
Glenn's Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Glenn's Auto Service (562) 861-5111 if you have any issues in accessing any area of our website.